If you change your mind about an item you have purchased and the item is unused and unopened, in original packaging and free from any damage we can offer an exchange, store credit or refund less original postage cost by us ($12 Australia Wide). Postage to return the item is the responsibility of the purchaser and they will also need to cover this cost so please select your items carefully.
Mesoestetic are a cosmeceutical range and very active. In a lot of products it is imperative to introduce your product slowly to reduce any chance of reaction. If you are unsure of how to use, please review about or email us at hellskinradiance@gmail.com
In the rare and unfortunate case you have experienced an allergic reaction to a product please discontinue use of the product immediately. Unfortunately due to strict hygiene policies we are unable to refund so please make your decision carefully and ask our experts if you need assistance prior to purchasing your products to ensure the cosmeceutical product is right for your skin type and condition.